After downloading and installing firmware 3.61 PlayStation 3, all users of the PlayStation Network are required to reset their passwords. Here’s the guide how to reset your PSN password.
First, sign in by entering your login ID (email address) and password for your PSN account. Sony wants you to make sure you can get messages from this email address.
Select OK on the screen that asks you to reset your PSN password. A screen for entering a new password is displayed. Then follow the instructions on the screen. After resetting the PSN password, you’ll be able to sign in to PSN at this time.
On the process of resetting your PSN password, you may encounter a number of issues along the way.
If the screen for entering a new password is not displayed, your PS3 has never been activated on PSN with your account. Sony will send you an email to your registered email address in this case. That email will take you to a website to reset your password.
If you’ve forgotten your password – and, let’s be honest, we use so many these days it’s easy to do so – then you have to reset the PSN password from the PSN website.
Hit sign in under PSN on the XMB, select “forgot your password?” on the login screen, enter your sign in ID (email address) and your date of birth, and then hit “continue”. Again, Sony wants you to make sure that you can receive messages at this email address.
Check your email address is correct, then select “confirm”. An email will be sent to your registered email address. Follow that to reset PSN password. Once done, login into PSN like you mean it.
Oh, and don’t forget, if the PSN account you’re using is a sub account, you may be required to first sign in using the master account that governs it to reset the password.
Phew! That’s it. Sony is in the process of fully restoring PSN services as we speak. Online gaming is expected to hit Europe soon.